FAQs – Rent/Fees

When is Rent Due?

For your first month's rent, the full amount of rent and additional move-in fees are due the day your lease begins. Your account balance must be $0 in order to pick up your keys. After move-in, rent will be due on the 1st of each month. Late fees will be assessed at 5 p.m. on the 5th day of every month, as per your lease.

How can I pay my Rent?

Once your account is created you can log in to make an electronic payment online or mail your checks/money orders to MATCHBOX REALTY, PO BOX 222312, CHANTILLY, VA 20153-2312. See Making Payments for more detailed instructions.

When are Late Fees charged?

Rent is always due on the 1st of every month, and is considered late anytime after the 1st. ‘Slow Mail’ and ‘Weather’ do not qualify as exceptions. If the rental payment is not received by the 5th of the month at 5PM, a Late Fee will be applied to your account.

How are Payments Credited? Why am I seeing a Late Fee?

Any payments are credited to the longest outstanding balance first. If you have an outstanding balance on the last day of the month and pay your normal rent amount for the following month, your payment will be credited toward the previous balance first before being credited toward the current month's rent. If you do not ‘catch up’ on any outstanding balance, your account will be subject to Late Fees each month. You can reach out to balance@matchboxrealty.com with any questions related to your account balance and payments.

What happens if I do not pay my rent?

If the rental payment is not received by the 5th of the month at 5PM, a Late Fee of 10% of the periodic rent due, or 10% of the outstanding balance, whichever is less, will be assessed. You will also receive an electronic letter notifying you that you are in breach of your lease. If payment is not made, we will file an Unlawful Detainer or Warrant-in-Debt against you in the local court of jurisdiction to collect the debt due.

What happens if I do not pay my last month's rent?

You must pay rent each month for the duration of your lease. The security deposit may never be used to cover rent.

What happens if my check is returned or my payment is not processed?

You are responsible for making sure your rent is received on time. For returned checks, a Non-Sufficient Funds (NSF) fee will be charged, and a late fee may also be added to your account.

What is an Unlawful Detainer filing?

An Unlawful Detainer is a legal filing that occurs when you have failed to meet your lease obligations. It is part of the eviction process. A decision in favor of the landlord can stay on your record for 10 years and might make it difficult to obtain future housing and credit.