FAQs – The Application Process

Does Matchbox rent by the room or by the unit?

Matchbox rents by the unit, not by individual bedrooms. All leases are for the full unit. However, an Individual Lease Addendum with a Guaranty of Lease allows each approved tenant to be responsible only for their portion of the lease rather than the entire amount. Listings may show both a total unit price and a per-bedroom cost to help estimate individual expenses, but this does not mean rooms are leased separately.

Does Matchbox roommate match?

Matchbox does not place residents with random roommates. Residents form their own roommate groups before leasing.

What do I do if I am ready to lease a home?

Any person over the age of 18 must fill out an application. To complete an application, select Apply Now. Applicants must then either be approved and self-qualify, or obtain a Guarantor.

Who must fill out an application?

Each adult (person over 18 years of age) planning to occupy the home must fill out an application. When a Guarantor is needed, they must also complete an application.

Why do I need to complete a PetScreening Profile?

We use a third-party service, PetScreening, to ensure all applicants understand how to adhere to the property's pet and animal policies, even if you do not have a pet or animal.

Do I need a Guarantor?

A guarantor is required for any tenant who does not meet our Tenant Selection Criteria. Your guarantor does not need to be related to you. If you do not have a guarantor, ask one of our Portfolio Managers about theguarantors.com for a third-party guarantor option.

What is your application fee?

Our application fee is $50.00 (non-refundable) per applicant, applicable to prospective tenants and guarantors alike.

How much income/credit do I need to qualify?

Typically we require the monthly source of funds of applicants to be three times the lease payments. For a guarantor it must be five times.

How long does it take to process my application?

Once we have all pertinent information required (including the non-refundable application fee) we can fully process your application within 3 business days.

What happens if more than one application is submitted for the same property?

All applications are accepted and processed first come–first served. Due to our fiduciary relationship to the owner, if more than one application is submitted before approval, we are required to select the highest rated application.

Have a question not answered here? Email info@MatchboxRealty.com.